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Summarised and updated information about public transport in the corona period

Due to the corona situation, FRAM has implemented measures to prevent infection during trips with public transport. We ask all travellers to help reduce the risk of infection when travelling with public transport.

Practical information

Avoid public transport if you can, especially during peak hours. For short tips we recommend that you walk or use a bicycle.

If you travel with public transport, we ask you to follow these guidelines:

  • Do not use public transport if you are ill, may be infected or are in a group with increased risk of complications.
  • Keep 1 metre distance to other travellers when you are waiting for the bus or express boat.
  • Do not spend more time than necessary next to the driver.
  • Follow the marking on the floor to ensure the required distance to the driver.
  • Let people off the bus before you enter.
  • Avoid physical contact.
  • Use a paper tissue or a flexed elbow when you cough or sneeze.
  • Follow the advice given by the authorities and be considerate of other travellers.
  • Always have a valid ticket when travelling on public transport.

Cleaning on board

Cleaning is done several times a day with special focus on contact points such as handles, seat belts and stop buttons.

Many people have to use public transport. Therefore, it is important that everyone who travels shows consideration for fellow travellers and follow all the infection prevention advice given by the authorities.

Capacity on board

On most of our departures there is plenty of space, but we have been receiving feedback about some departures being very full. This applies for example to some departures in the towns, where there have been many standing passengers and for some express bus departures that some passengers feel have been crowded.

On our busses, we now allow that all seats may be used, with the exception of the first seats up front. On buses with standing places, these can also be used.
When the bus is full, we will provide a second bus if possible.

We ask all passengers to be considerate of fellow travellers, making it safe to travel even if all seats are in use. It is not allowed to refuse another passenger to take the seat next to you when there are few seats available.

Everyone travelling with public transport has a responsibility to ensure that the infection prevention guidelines are followed both when you wait for the bus or express boat and on board. Please follow the guidelines provided by the authorities.

Note! Trondheim municipality has implemented a mask mandate for passengers on public transport in Trondheim. This also applies to trips with express boats, regional buses and airport express buses into Trondheim. You can find information about the mask mandate on bus and boat travel to Trondheim here.

The buses

Ticketing on buses

It is possible to pay with a bank card, use a travelcard and register tickets bought in the FRAM app on the ticket reader at the front of all buses, with the exception of in Molde. You can find information about closed front doors on buses in Molde from Saturday 21 November here. Payment by SMS is still possible. Valid SMS tickets should be shown to the driver when you enter the bus. To avoid unneccesary contact between travellers it is important that you enter the bus by the front door and leave by the back doors.

We ask everyone who can to buy a ticket before entering the bus. This makes the process on board more efficient, which reduces the risk of infection. You can buy tickets in the FRAM app, in our online store, at the traffic terminals and via SMS. You can refill your travelcard in the online store and at the traffic terminals.

If you do not have a mobile phone, you can buy a corona ticket. You can find information about the corona ticket here.

Due to infection control measures, the following apply on board the buses:

  • You still cannot pay cash for your ticket on board.
  • When entering the bus, stop in the stairs or just inside the front door to register your travel card or ticket from the FRAM app using the ticket reader or to pay with a bank card.
  • All passenger must leave the bus via the back doors.
  • The first row of seats is still closed and cannot be used.
  • Do not spend more time than necessary by the driver.
  • Follow the marking on the floor to ensure the required distance to the driver.
  • Follow the guidelines for public transport as well as all infection prevention advice provided the authorities.

Bus schedules

Buses follow normal schedules.

Use the travel planner on framnr.no and in the FRAM app to find updated information about schedules.

FRAM customer care centre is available to answer your questions about the public transport schedule on phone number +47 71 28 01 00.

Note! Based on updated guidelines from the national authorities with further normalisation and reduction of infection control measures, Møre and Romsdal County Authority has lifted the distance requirements in public transport from 8 June. You can find information about the background for lifting the distance requirements in public transport here.

Express boats

The express boats follow their normal schedules. There are no cancellations due to infection prevention measures.

It is not possible to pay with cash on the express boats. Use the FRAM app, periode tickets, travel cards or bank cards (debit/credit cards).

Ferries

The ferries follow their normal schedules. There are no cancellations due to infection prevention measures.

Ticketing takes place via number plate recognition. There is no manual payment to the personnel on board. This applies to all ferries run by Møre and Romsdal county authority until further notice. You can find more information about ticketing and prices for the ferries run by the county authority here.

The traffic terminals

Until further notice, the expeditions at the traffic terminal have the following opening hours (Monday – Friday):

Molde 08.00-16.00

Kristiansund 08.00-16.00

Moa 09.00-16.00

FRAM Customer Centre
Telephone +47 71 28 01 00

Org. number
944 183 779

Opening hours
Weekday 08.00-21.00
Saturday 09.00-18.00
Sunday 10.00-21.00