Due to the corona situation, FRAM has implemented measures to prevent infection during trips with public transport. We ask all travellers to help reduce the risk of infection when travelling with public transport.
Avoid public transport if you can, especially during peak hours. For short tips we recommend that you walk or use a bicycle.
If you travel with public transport, we ask you to follow these guidelines:
Cleaning is done several times a day with special focus on contact points such as handles, seat belts and stop buttons.
Many people have to use public transport. Therefore, it is important that everyone who travels shows consideration for fellow travellers and follow all the infection prevention advice given by the authorities.
On most of our departures there is plenty of space, but we have been receiving feedback about some departures being very full. This applies for example to some departures in the towns, where there have been many standing passengers and for some express bus departures that some passengers feel have been crowded.
On our busses, we now allow that all seats may be used, with the exception of the first seats up front. On buses with standing places, these can also be used.
When the bus is full, we will provide a second bus if possible.
We ask all passengers to be considerate of fellow travellers, making it safe to travel even if all seats are in use. It is not allowed to refuse another passenger to take the seat next to you when there are few seats available.
Everyone travelling with public transport has a responsibility to ensure that the infection prevention guidelines are followed both when you wait for the bus or express boat and on board. Please follow the guidelines provided by the authorities.
The front doors are open on most bus lines, except the distance between Trondheim and Orkanger. Some municipalities recommend or mandate the use of a face mask.
We ask our travellers to keep informed about local measures/advice/mandates i your municipalities and municipalities you travel through.
FRAM recommend that passengers that travel through municipalities with a face mas mandatge, use the face mask on their entire trip.
Closed front doors means that it is not possible to buy a ticket from the driver.
It is possible to pay with a bank card, use a travelcard and register tickets bought in the FRAM app on the ticket reader at the front of all buses. Payment by SMS is still possible. Valid SMS tickets should be shown to the driver when you enter the bus. To avoid unneccesary contact between travellers it is important that you enter the bus by the front door and leave by the back doors.
We ask everyone who can to buy a ticket before entering the bus. This makes the process on board more efficient, which reduces the risk of infection. You can buy tickets in the FRAM app, in our online store, at the traffic terminals and via SMS. You can refill your travelcard in the online store and at the traffic terminals.
If you require a period ticket and can't use the FRAM app, you can contact FRAM Customer Center (tel 71 28 01 00) for an alterantive solution.
If you do not have a mobile phone, you can buy a corona ticket. You can find information about the corona ticket here.
Note! In some periods the front doors on buses will be closed on bus lines in areas with a high infection rate. When this is the case it is not possible to buy a ticket from the driver or validate your mobile ticket or travel card on the card reader at the front of the bus. It is your responsibility as a passenger to have a valid ticket even when it is not possible to buy one from the driver.
Due to infection control measures, the following apply on board the buses:
Buses follow their normal schedules. There are no cancellations due to infection prevention measures.
FRAM customer care centre is available to answer your questions about the public transport schedule on phone number +47 71 28 01 00.
Note! Based on updated guidelines from the national authorities with further normalisation and reduction of infection control measures, Møre and Romsdal County Authority has lifted the distance requirements in public transport from 8 June. You can find information about the background for lifting the distance requirements in public transport here.
The express boats follow their normal schedules. There are no cancellations due to infection prevention measures.
It is not possible to pay with cash on the express boats. Use the FRAM app, periode tickets, travel cards or bank cards (debit/credit cards).
The ferries follow their normal schedules. There are no cancellations due to infection prevention measures.
Ticketing takes place via number plate recognition. There is no manual payment to the personnel on board. This applies to all ferries run by Møre and Romsdal county authority until further notice. You can find more information about ticketing and prices for the ferries run by the county authority here.
Until further notice, the expeditions at the traffic terminal have the following opening hours (Monday – Friday):