You can contact the FRAM Customer Centre by calling, sending a letter or by using the online inquiry form at the bottom of this page.
In addition, you can also get answers to your questions about the public transport by visiting the traffic terminals. You can find information about the traffic terminals in Kristiansund, Molde and at Moa here.
Weekdays between 08.00-21.00
Saturday between 09.00-18.00
Sunday between 10.00-21.00
On the public holidays the opening hours for the Customer Centre are shorter. You find the openings hours for FRAM Customer Centre on the public holidays here.
It's important that you know what we do to process the personal information from you. You can find information about the privacy protection here.
We work hard to find solutions to resolve complaints. However, you can submit your complaint to the national complaints board, called the Travel Complaint Handling Body (Transportklagenemnda). Your complaint must be sent to the body within four weeks after receiving a reply from the FRAM Customer Centre. You can find information about the Travel Complaint Handling Body and processing complaints here.
To call the FRAM Customer Centre, call telephone +47 71 28 01 00 (plus four-seven, seven-one, two-eight, zero-one, zero-zero) (normal rate).
If you only need timetable information, you can call telephone 177 (service charge applies). If you are calling from outside Møre and Romsdal, you need to call +47 71 28 01 00 (normal rate) to talk to our customer centre.
If you would like to send a letter to the customer centre, send it to: FRAM Kundesenter, Postboks 743, 6501 Kristiansund N, Norway.
You can use this inquiry form to ask questions or give feedback to the FRAM Customer Centre regarding the public transport service. We will respond as soon as we can.