Buy a ticket
If you want to travel with bus or express boat there are several ways to buy your ticket.
We recommend that you buy a ticket before you enter the bus or boat, by using the FRAM app or with a travel card.. This is effective and also cheaper than buying a ticket on board with cash or card. Here you can find information about the on board fee.
If you experience problems or errors in the FRAM app or online store, contact FRAM Customer Centre via our contact form or phone +47 71 28 01 00. Here you can find the contact form. Do not contact FRAM's system supplier directly.
In the FRAM app
You can buy all ticket types in the mobile app FRAM. When you enter the bus or express boat, you scan the mobile ticket’s QR code on ticket reader on board. The QR code is the square pattern that you see on your ticket.
In the FRAM app you can choose whether you want to pay with a payment card (debit card or credit card) or Vipps. If you choose to pay with a card you will sometimes be asked to identify yourself using BankID. The requirement for identification by BankID when making purchases using a card is a result of new and stricter rules for identity control for purchases made by payment cards in EU’s payment services directive.
Using a travel card
A travel card is a physical plastic card. On this card you can have period tickets and you can deposit money on the card that you can use to buy single tickets to children and seniors until 31 December. You may have period tickets and money on the same card.
You can obtain a card on the bus or express boat, at the traffic terminals or by using our online order form.
Once you have a travel card you can fill it up on the bus or express boat, at the traffic terminals or in the FRAM online store.
There are benefits to registering your travel card
If you have obtained your travel card on the bus/express boat or have received it in the mail from FRAM Customer Centre you must contact FRAM Customer Centre or one of the traffic terminals if you want to register your card. If the card is registered on a user, the Customer Centre or traffic terminal can easily find the card information if you are unlucky and lose it, and can transfer any unused products to a new card.
If the card is not registered on a user, you must have the card number available in order to transfer unused products to a new card. Therefore, it is advisable to note down the card number if you don’t want to register.
Note! The first card is free of charge. If you lose it or it is damaged and you need a new card, there is a card fee of NOK 100.
A period ticket on a travel card must be validated on board
If you have a period ticket on the travel card, you validate the card on the ticket reader on the bus or the express boat as you enter. If you want to use the value part you have on the card as a child or senior (until 31 December), you tell the driver where you are going and scan the card on the card reader when the driver indicates it’s ready.
Not possible to have the same ticket on a mobile phone and travel card
It is not possible to have the same ticket on a mobile phone and a travel card at the same time. Likewise, it is not possible to transfer a ticket from a mobile phone to a travel card – or the other way around. This is because travel cards and the mobile app use different technical systems.
At the traffic terminals
You can buy all ticket types at the traffic terminals in Molde and Kristiansund and at Moa.
The sales offices at the traffic terminals in Molde and Kristiansund are open Monday-Friday 08.00-16.00. At Moa, the opening hours are Monday-Friday 09.00-16.00.
In the online store
Now it is possible to fill up FRAM Ung, FRAM Student and FRAM Vaksen in the online store.
In order to make purchases in the online store you must have a user and a travel card. Here you find the online store.
On board the bus or express boat
It is possible to buy a ticket on bord the bus or express boat. You can pay for children and seniors with the value part of a travel card until 31 December, a bank card/credit card and by cash.
Note that if you choose to pay with a bank card or cash, a on board fee will be added. The on board fee is NOK 20 for adults, NOK 10 for students and people in initial military service, and NOK 0 for children and elderly/disabled.
All passengers are responsible for having a valid ticket and to carry necessary documentation to prove eligibility for concessionary tickets. If you do not have a valid ticket or documentation when there is a ticket inspection, you must – in addition to pay for your ticket – pay a penalty fare of NOK 1150 kroner, or NOK 950 if you pay on the spot, for adults/passengers on concessionary ticket/students. For children/youths over 15 years old the penalty fare will be NOK 950 independent of payment method. A false or falsified ticket will incur a penalty fare of NOK 2000 and the ticket will be confiscated (independent of category).