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Travel guarantee form

In order for us to process your travel guarantee claim, we need some information from you about the journey. Fill in the pertinent information and submit this form within one month after the event.

Note! If the reason for your claim incorrect or inadequate information from the FRAM Customer Centre over the telephone, please include the telephone number you called from, the date and time you called in the field "reason for the claim".

Privacy policy

It's important that you know what we do to process the personal information from you. Here you can find information about the privacy policy.

Travel guarantee form

Contact information
Planned travel by bus/express boat

Write the number and name of the line.

Write the name of the stop/quay.

Write the name of the stop/quay.

Which ticket group do you belong to (adult, child/concessionary, student) and in case which period ticket do you have.

Alternative travel done by taxi etc.
Alternative travel done by private car

To attach several files, upload the files together.

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