Using public transport
Here you can find useful information for when you travel by public transport.
FRAM offers public transport by bus, express boat and ferry in Møre and Romsdal.
AtB is responsible for the express boat "Kystekspressen" from Kristiansund to Trondheim.
All passengers are responsible for possessing a valid ticket and the relevant supporting documentation for a discounted ticket. If you are not in possession of a valid ticket and supporting documentation in a ticket check, you will be required to pay a NOK 1150 penalty fare in addition to the ticket, or NOK 950 if you pay on the spot, for adults/passengers on concessionary ticket/students. For children/youths over 15 years old the penalty fare will be NOK 950 independent of payment method. A false or falsified ticket will incur a penalty fare of NOK 2000 and the ticket will be confiscated (independent of category).
Regulations and rights
Transport regulations for scheduled bus routes in Norway apply to passengers. Approved by The Ministry of Transportation and Communication, 27 February 2004. Here you can find the General Transport Regulations.
The EU has adopted a regulation regarding your rights as a bus passenger. Here you can find the short version with information about the EU regulations and bus passenger rights (in Norwegian only).
If you disagree with the outcome of a complaint submitted to and reviewed by the FRAM Customer Centre after travelling on public transport, you can submit the complaint to the national complaints board. Your complaint must be sent to the board within four weeks after receiving a reply from the FRAM Customer Centre. Here you can find more information and contact the Travel Complaint Handling Body.
No seat reservation
We do not have the possibility to reserve seats on our lines, but if there is a need for an extra bus due to many travelers, this will be considered on the relevant distances. However, this does not apply if there are more than ten people, because this must be reported in advance. You can therefore be assured that you can join the bus.
Travelling in a larger group
To maintain a great public transport service for those travelling within the county, we ask those planning to travel in large groups to let us know well beforehand. Note! Before 12.00 the day before your journey at the latest.
It will make it easlier to plan the departures so that nobody who are travelling with public transport are left behind, waiting for the next available departure.
We need to know the number of passengers, what line you would like to travel with and the expected departure. Notify the FRAM Customer Centre using the inquiry form.
We recommend kindergartens to bring a child seat to the kindergarten children who normally use this. There are seat belts in all buses except from city buses.
For group trips by express boat, call the express boat directly. You can find the contact information on the timetables for the express boats.
Note! It is not possible to reserve the space on board the buses, express boats and the ferries to a larger group.
Rules for dogs
Dogs can travel on board all buses. Here you can find the conditions for traveling with a dog on board the FRAM Express routes.
On the express boats, dogs need to be transported in their own cage/crate when they are in the lounge on board the express boat. If not, the dog must be in its own area outside the salon, as directed by the crew. The rules must ensure that the dog does not come into contact with chairs, carpets and the like in the lounge out of consideration for allergy sufferers and other travellers. The rules do not apply to service dogs, police dogs or guide dogs together with blind/visually impaired.
On the ferries, the rules that the ferry company operating the ferry have decidedfor dogs apply. Contact the crew on board to find out what the rules are.
Rules for food and beverages on board our buses
We would like all our passengers to have a nice and comfortable bus ride. This means that everyone must show consideration for fellow passengers, also when it comes to food and beverages.
Keep in mind that drinks in cups without a lid can represent a danger for other passengers and that food that smells can cause discomfort. Traces of food and other trash is unpleasant for all travellers.
These food and drink types are not allowed on board
- Beverages in cups without a lid (both cold and hot drinks)
- Warm food
- Ice cream
- Potato chips, bacon crisp and similar products
Food and beverages it is OK to bring on board
- Matpakke" (packed sandwich) with spread that does not have a strong smell
- Baguette with "dry" filling
- Beverages in cup with lid
- Beverages in a bottle with a top
- Chocolate, candy and similar sweets
Child seats on board the buses
In the buses that run in the districts and on the FRAM Ekspress lines, there are two child seats available (with some exceptions). Ask the driver for help and availability. If there are several children who need a child seat and are going to travel, we recommend bringing your own child seat.
The buses that run only in the cities do not have child seats on board.
School day and school holiday
For some bus departures, there might be a different service on a school day than school holiday. It will be marked in the timetable. Here you can find information about the school calendar (in Norwegian).
Schedule times for school buses
Parents who want information about the timetable times for school buses can contact the school the child attends.
Good travel habits when taking the bus
- Be visible. Use reflectors, even in streets with street lighting
- Keep a distance. Keep a distance of at least one meter away from a bus in motion
- Give a sign. An early and clear sign helps the driver when you want to stop the bus
- First off, then on. Be polite and have respect for other passengers when boarding and disembarking
- Be ready. Have the FRAM app, travelcard or other payment ready before boarding
- Have your ID or documentation you need for discounted tickets ready when boarding
- Board together. When one person is paying for several passengers, board together
- Have a valid ticket. Traveling without a valid ticket is embarrassing and can cost you plenty
- Think safety. Do not walk in the bus while it is motion
- Use seat belts in the buses that have them and restraint straps for prams
- Consider other travelers. Avoid high-volume and long telephone conversations on board the bus
- Please give up your seat to someone who needs it even more than yourself
- Keep buses tidy. Avoid spilling drinks or food on board
- Keep your feet on the floor, not in a seat where others are going to sit
- Show general consideration to your fellow passengers and thank you - it does not take much for everyone to enjoy their journey